Shipping policy
WILLA WILLIS SHIPPING POLICY
Made Just for You
Every Willa Willis piece is made to order, which means your item is created especially for you after you place your order. This approach helps us reduce waste and stay true to our commitment to sustainable fashion.
Production Time
Please allow 5-7 business days for production before your order ships. We know the wait can feel long, but good things take time—and your custom-made piece is worth it.
Shipping Locations
We currently ship to:
- United States
- Canada
Shipping Rates & Delivery Times
United States:
- Standard Shipping: 3-5 business days after production
- Free Shipping on orders over $75
Canada:
- Standard Shipping: 5-7 business days after production
- Free Shipping on orders over $100
Total delivery time = Production time (5-7 days) + Shipping time
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Shipping Delays
While we do our best to meet our estimated timelines, occasional delays can happen due to high order volume, holidays, or carrier issues. We appreciate your patience and understanding.
Questions?
If you have any questions about your order or shipping, please contact us through our website. We're here to help!
Made for You — and the Planet
Your choice to shop Willa Willis supports sustainable fashion and conscious design. Thank you for being part of our community.